Privacy Policy
Shoreline Medical Addiction Treatment
Effective Date: 2/13/2026
Last Updated: 10/1/2026
Shoreline Medical Addiction Treatment (“Shoreline,” “we,” or “our”) is committed to protecting the privacy and confidentiality of individuals who interact with our website, electronic communications, and administrative services.
This Privacy Policy explains what information may be collected through our website and related electronic communication systems and how that information is used.
This policy does not replace our Notice of Privacy Practices, which describes how protected health information is used and disclosed in connection with healthcare services and treatment.
Information We Collect
We collect only information reasonably necessary to communicate with individuals, operate our services, and maintain our website and electronic communication systems. This may include:
Information voluntarily provided through contact forms, such as name, phone number, or email address
Appointment-scheduling information submitted through third-party scheduling services, such as Calendly or similar platforms
Contact information provided for administrative, professional, monitoring, or other service-related communications
Mobile telephone numbers provided for SMS or text-message communications
Technical information automatically generated by your browser or device, such as browser type, device type, and general geographic region
Aggregated, non-identifiable website usage statistics used to understand website performance
We do not intentionally collect medical records, treatment details, or other protected health information through routine website browsing or general website contact forms.
How We Use Information
Information collected may be used to:
Respond to inquiries
Schedule or coordinate services
Communicate administrative information
Provide service-related notifications
Send monitoring or compliance-related notifications where applicable
Maintain records of communications and disclosures
Improve website usability, accessibility, and performance
Protect the security and integrity of our systems
Information is not used for targeted advertising or behavioral profiling.
SMS and Text Messaging Privacy
Shoreline may use SMS or text messaging to provide administrative, transactional, monitoring, compliance, scheduling, or other service-related notifications.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. SMS consent is specific to Shoreline and is not transferred to another business for marketing or promotional use. This restriction does not prevent Shoreline from using service providers that process messages on our behalf or from making disclosures that are authorized, required by law, or otherwise permitted under applicable agreements and privacy requirements.
Message frequency varies depending on the services or monitoring requirements applicable to the individual. Message and data rates may apply.
Individuals may opt out of non-required SMS communications by replying STOP and may request assistance by replying HELP. Certain communications may also be governed by separate service agreements, monitoring agreements, authorizations, or legal requirements.
Use of Analytics Tools
We use privacy-focused analytics tools, including Google Analytics 4 and Google Search Console, to obtain aggregate, non-identifiable information about how visitors find and use our website.
These tools help us:
Understand how visitors arrive at and navigate the website
Identify which pages are most useful and engaging
Improve usability, accessibility, and content clarity
Monitor overall website performance
Google Analytics on this website is configured without advertising, remarketing, cross-site tracking, or behavioral profiling features.
Google Search Console provides aggregated search performance data, such as search queries, impressions, and clicks, and does not identify individual users.
Information collected through these tools is used only for internal operational and quality-improvement purposes and is not used for targeted marketing or advertising.
Cookies and Similar Technologies
Our website uses a limited number of functional and analytics cookies that are reasonably necessary for:
Website security and session integrity
Basic, de-identified performance analytics
Operation of embedded communication or review tools
We do not use cookies for advertising, remarketing, cross-site behavioral tracking, or sale of personal information for marketing purposes. We do not use cookies or similar technologies to track users across different websites or to build advertising profiles.
Third-Party Services and Service Providers
To support communication, scheduling, website functionality, and service delivery, Shoreline may use or link to third-party service providers, including:
Online scheduling platforms
Secure electronic medical record portals
Website communication or review tools
Email or text-messaging service providers
Other technology vendors used to support administrative or operational functions
When you interact directly with a third-party service through its own website or platform, that provider’s privacy policy may also apply.
Service providers acting on Shoreline’s behalf may receive only the information reasonably necessary to perform the contracted service. Shoreline does not authorize such providers to use mobile information or SMS opt-in data for their own marketing or promotional purposes.
No Medical Advice or Provider–Patient Relationship
Information provided on this website is for general informational purposes only and is not medical advice.
Use of this website—including submitting contact forms, interacting with communication tools, or scheduling appointments—does not by itself create a provider–patient relationship. A clinical relationship is established only after appropriate registration, consent, and evaluation.
If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency department.
No Sale or Advertising Use of Information
We do not sell or rent personal information collected through our website or electronic communication systems.
We do not share personal information, mobile numbers, or SMS opt-in information with third parties or affiliates for their own advertising or promotional purposes.
We do not use website data to create advertising audiences or engage in cross-site behavioral tracking.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect information submitted through our website and electronic communication systems.
However, internet and electronic communications cannot be guaranteed to be completely secure, and users should avoid sending sensitive or confidential medical information through general website forms or ordinary text messages unless specifically instructed to do so through an appropriate secure system.
Your Privacy Rights
Depending on your state of residence and the nature of your interaction with Shoreline, you may have certain rights regarding personal information we maintain, including rights to request access to or deletion of certain information.
Privacy rights relating to protected health information are addressed separately in Shoreline’s Notice of Privacy Practices.
To make a privacy-related request, please contact us using the information below.
Contact Information
Shoreline Medical Addiction Treatment
Phone: (386) 868-2619
Email: info@ShorelineMAT.com
Website: www.ShorelineMAT.com